Banks that Identify Fraudsters Increase Customer Loyalty
University of Notre Dame | When banks can provide details about fraudulent activity, customers are more likely to stay. In fact, 62% fewer leave compared with those who hadn’t experienced fraud.
How banks can combat increasingly sophisticated scam tactics
American Banker | Unlike fraud schemes where criminals gain unauthorized access to funds, scams often involve victims being manipulated into willingly initiating transactions themselves.
Banking on Fraudology
In this weekly podcast, Hailey Windham educates the credit union community, organizations, and membership on scams and best practices to avoid them.