The RGCA Forum is a content-rich, interactive event that explores the issues and trends impacting the closed-loop gift card industry.

Operation Shamrock’s Erin West will join industry experts for an in-depth session on combating scams in the gift card industry to hear diverse perspectives from advocacy, retail, and victim assistance. 

The panel will:

• Examine current scam trends

• Share effective prevention strategies

• Explore how to support victims in partnership with retailers, law enforcement, and advocacy groups

Attendees will leave with actionable insights, practical tools, and a clearer understanding of how to protect customers and strengthen fraud prevention efforts in their organizations.

The three-day event focuses on the evolution, uses, and hot topics surrounding gift cards as forms of branded currency, incentives, marketing tools, and more.